Whatsapp ID: +8618569987263
AICRANE Group Wechat
WeChat ID: +8618569987263

After-sales Service

AICRANE, a well-known brand established by Aimix Group, specializes in the design and manufacture of heavy lifting equipment including overhead cranes, gantry cranes, jib cranes, hoists, construction winches and marine winches. We have been in the crane industry for decades and has a wealth of experience in the crane design, fabrication and servicing. In order to provide a perfect service for our clients, we have established 8 service networks including more than 60 after-sales service engineers for overseas market. They all unified manage and deployment by the specialized agencies-Customer service center, and establish a detailed customer files. The electrical and mechanical after service engineer`s technical level and skill are fully qualified for the installation, adjustment, commissioning, training and advice the user`s operators and provide free technical advisory service etc.

After-sales Network
After-sales Network

Service concept: your satisfaction is our success!

The after-sales service we provide mainly includes:

  • Installation, commissioning and the acceptance

We send after service engineers to help installation, commissioning of the equipment.

Returning visit for each set equipment after after installation by specialized department.

  • Technical material, warranty and technical service

We offer the customer training for the operator and maintenance worker, and also provide free technical advice services.

We supply lifelong service for the equipment.

  • Spare parts service

We offer the original, authentic, quality spare parts for the equipment maintenance.

  • Our service is available at 7*24hours every week.
After-sales Service Team

If you have any question, please feel free to call us via 0086 371 5515 9266 or 0086 187 3715 6711.